💭- FAQ & Troubleshooting

Having issues with our app or just have a few unanswered questions? You’ve come to the right place! We are here to answer all of your questions & fix your problems.

🪜‧Bot Setup FAQ/TS

How do I invite the bot?

The most common way to do this is to click on our app’s profile then press the “Add me” button. You can also go to our #bot-info channel in our support server for the normal & admin invite links.

How can I configure modules?

All modules apart from tickets & bumping can be configured / cutomized through the /config command, only administrators in your guild can use that command.

Tickets & Bumping have their own commands.

🪄‧Bot Commands FAQ/TS

What’re “message commands” & how do I use them?

Message commands are just like regular slash commands except they don’t take parameters and to access them you click the 3 dots on a message then click the apps button, you will be shown all of the message commands available.

The “a?translate” command isn’t working!

a?translate or a?tl translates your message to any language you want. Make sure the parameters are correct, it should look something like this: a?tl auto english buenas dias, that would translate the text from any language to english. If your syntax & parameters are fine it may be the language that isn’t supported, only about 30 language names are accepted into the <to> & <from> parameters in a?tl <from> <to> <text>, so for the command to recognize a language that isn’t name supported you need to provide the language code which can be found by looking it up on the internet. For example English = ”en”, Spanish = “es”, German = “de”, etc.

⚗️‧Variables FAQ/TS

Variables aren’t being converted!

If you entered a variable in you text & it wasn’t converted, then you probably made a spelling mistake or the variable you’re refering to doesn’t exist in that instance.

Additionally, Anthurium variables are dynamic meaning the namespaces used change depending on where they are used. For example if you were setting up a join message the variables would root at the user who joined & the proper namespace would be “ctx.<var>” & NOT “ctx.member.<var>”. The root is always “ctx”.

⏱️‧Condensed Relative Timestamps

"Condensed Relative Timestamp" or "crts" is a form of inputing a time in the future. It follows these simple rules:

• Must contain at least 1 part.

• A part must look like: ?d (days), ?h (hours), ?m (minutes), or ?s (seconds). Except “?” should be a number.

• Parts can be in ANY order.

Examples:

• 1d2h3m4s

• 5d

• 24h

• 30s1m

• 30m1h

• 1h30m

🚫‧Random Errors & Miscellaneous FAQ/TS

A server module stopped working!

This may be caused by invalid values entered in it’s configuration, confirm that everything is in order. Remember to use valid variable syntax.

If the issue persists contact @phosphorusxd on discord.

Why isn’t it responding?

When the bot has a lot of users interacting with it at the same time Discord may ratelimit the bot. If your slash command isn’t responding then simply try again & if it still doesn’t respond after the 3rd try then report it as a bug.

Why’s the bot’s ping so high?

This is due to the hosting platform we use, in order to keep this project free we use a free hosting platform.

I can’t open tickets!

If the ticket settings in the guild are not proper then it will not open a ticket. For guild owners, make sure the ticket settings have proper role ID’s.

Still have an unanswered question or an unsolved problem? Click Here: https://discord.com/channels/1088674838027173941/1113327239170367488